Spa Consultancy

Spa consultancy is offered using our in-depth knowledge and operating and designing spa’s within a variety of markets and locations. Our comprehensive consultancy service provides a service from conception to completion. A variety of consultancy options can be designed according to your specific business needs.



Management & Spa Operations

This option is for non Camelot branded spas and offers the client the opportunity of entering into a management and spa operation agreement. A management contract or rental lease agreement will be entered into for the proposed spa operation. Individual payment options will be discussed when interested in this option.

Areas of Management Covered

  • Assisting in day to day operations and driving the business
  • Analysis of the business and strategic direction for revenue optimisation
  • Maintaining treatment standards and procedures
  • Monitoring OPEX and CAPEX spending in line with budget
  • Monthly reports supplied to the owner
  • Operational visits
  • Assisting in the development of spa treatment menu and costing
  • Assisting in the development of staff commission structures and performance management plans, to promote staff motivational factors
  • Keeping current - introduction of new treatments and trends
  • Initial staff training and recruitment
  • Sourcing and ordering products
  • Promotions - Assist in setting promotions based on sales and non-moving items
  • Compiling promotional packages and ensuring good profit margins
  • Mystery Guest Audits/Quality Assurance - coordination of the mystery guests to ensure treatments are performed correctly, with the highest levels of customer service


Whether you are looking to develop a new spa brand or strengthen an existing establishment, our expert spa consultants and spa trainers will evaluate your specific needs.

To date Camelot Spa has successfully consulted on and contributed to the success of the following spas:

  • Mount Grace Country Hotel & Spa - Spa Award Winner 2005
  • The Coach House Agatha Spa
  • Emerald Spa, East London
  • Synergy Skin & Body Spa
  • Falaza Game Park & Spa
  • Thanda Wellness Centre - Spa Award Winner 2006
  • Ingwenya Lodge & Spa
  • Zebu Spa at Zebula Lodge - Spa Award Finalist 2007 & 2008
  • Riverside Day Spa, KZN - Spa Award Finalist 2007
  • Summerfields Lodge & Spa - Spa Award Finalist 2008
  • Vygenhoek Organic Spa - Spa Award Winner 2008
  • Moloko Spa - Spa Award Winner 2010
  • Emoya Spa, Bloemfontein
  • L'Aquila Hydro & Day Spa, Pretoria
  • Granny Mouse Country House & Spa, Midlands


       Emoya Spa            L'Aquila Spa

For further information on how to develop your own spa brand or to strengthen your existing brand, please contact Carmenita Pedro on 011 880 3850 Ext. 2017 or This email address is being protected from spambots. You need JavaScript enabled to view it.




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