LOYALTY PROGRAMME

Earn 5% of your spend on treatments every time you visit a Camelot Spa.

HOW TO CHECK YOUR LOYALTY BALANCE:

Download the Camelot Spa App, sign up using the email address you've used to book at a Camelot Spa, and view your Loyalty balance under 'Loyalty'.
Log in to your profile on our Online Booking page and view your balance under 'Loyalty Points' on your profile.
Or contact a Camelot Spa and ask them to check your Loyalty balance on your profile.

For every R10 spent, you receive 1 loyalty point, which is equivalent to R0.50. E.g. Spend of R550 will accrue 55 points (R27.50)

HOW TO ACCUMULATE LOYALTY POINTS:

Our loyalty programme is simple! As a thank you for your support, you earn 5% 'cash back' every time you visit us for a treatment. And 2.5% on product purchases.
Your loyalty is loaded electronically onto your spa profile as points.
You may build your balance over time or use your points as they become available.

SPENDING YOUR LOYALTY POINTS:

Simply advise the spa on check-out that you'd like to redeem your loyalty points.
You may redeem your available balance or part thereof.
If your available points are not enough to cover the full invoice, you may split payment between points and your preferred payment method.

TERMS AND CONDITIONS:

Loyalty points cannot be redeemed on product purchases.

Loyalty points may be redeemed at any Camelot Spa branch in South Africa.
Loyalty points are not exchangeable for cash or vouchers.
Loyalty points can only be redeemed by the client whose profile the loyalty is linked to.
Camelot Spa reserves the right to change the benefits and terms and conditions without notice.
Points are valid for 12 months from the accrual date.
Camelot Spa reserves the right to cancel or reverse any loyalty points earned if the points were awarded in error and/or accumulated by the client as a result of an unauthorised transaction, or when a transaction has been reversed.
Use of the loyalty programme is subject to our terms and conditions.